Our support team typically responds within 1-2 hours during business hours, and within 4-6 hours during off-peak times. For urgent issues, use our live chat for immediate assistance.

Please include your account email, a detailed description of the issue, steps you've already tried, and any error messages you've encountered. Screenshots are also very helpful.

Our primary support language is English, but we have team members who can assist in Spanish, French, and German. Please specify your preferred language when contacting us.

Yes! Our live chat support is available 24/7. While response times may vary during peak hours, we always have team members online to assist you with any questions or issues.